Contact A-F

Email:  Please make contact via our contact form, we'll reply promptly.

Telephone:  Add your telephone number when using our contact form, we'll reply via telephone at your request.

Support:  A-F are experienced artists and producers eager to answer your questions regarding instruments, techniques, and creative setups.

Special pricing

Bundle pricing:  Please let us know which instruments you'd like bundled, we’ll send you special pricing options.

Make offer:  Send offers via our contact form, we’ll respond promptly by accepting or countering your best offer.

Reverb & eBay buyers:  Please note Reverb and eBay charge a % fee for items sold via their platform. For this reason making direct offers will always result in best pricing.

Pre-order items:  Some items noted “Sold Out” may include special instructions about arrival dates. Products from any manufacturer we carry can be special ordered or pre-ordered with no pre-payment obligation. Simply let us know you’re interested and we’ll reserve one just for you.

Shipping

Same day shipping:  Items ordered via our web-store by 2:00PM Pacific Time are shipped the same day.

Packaging:  All items we ship are boxed with quality packing materials with personal attention and care.

Local pickup: If you’re in the area please feel free to request local pick-up.

Returns

30 day returns:  We accept returns of new merchandise within 30 days. Please see our Refund Policy, Privacy Policy, and Terms of Service at checkout.