Contact A-F

Chat:  Please make contact via our chat bubble, we'll reply promptly.

Email:  Please make contact via our contact form, we'll reply promptly.

Telephone:  Add your telephone number when using our contact form, we'll reply via telephone at your request.

Support:  A-F are experienced artists and producers eager to answer your questions regarding instruments, techniques, and creative setups. We ask that you bravely support our small business by working with us direct.

Pricing

Make offer:  Send offers via our contact form, we’ll respond promptly by accepting or countering your best offer.

Reverb & eBay buyers:  Please note Reverb and eBay charge a large % fee for items sold via their platform. For this reason making offers directly here will always result in better prices.

Bundle pricing:  Please let us know which instruments you'd like bundled, we’ll send you special pricing options.

Pre-order items:  Some items noted “Sold Out” may include special instructions about arrival dates. Products from any manufacturer we carry can be special ordered or pre-ordered with no pre-payment obligation. Simply let us know you’re interested and we’ll reserve one just for you.

Shipping

Same day shipping:  Items ordered via our web-store by 2:00PM Pacific Time are shipped the same day.

Packaging:  All items we ship are boxed with quality packing materials with personal attention and care.

Local pickup: If you’re in the area please feel free to request local pick-up.

Returns

30 day returns:  We accept returns of new merchandise within 30 days. Please see our Refund Policy, Privacy Policy, and Terms of Service at checkout.